GH1’s Privacy Statement
Notification of Changes
This policy may be revised over time as new features are added to the GH1 service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner.
Some pages on the GH1 Web site include links to third party Web sites. These sites are governed by their own privacy statements, and GH1 is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.
B. Information We Collect
To open a GH1 Web Hosting account, you must provide your name, address, phone number, and e-mail address.
No financial information is collected directly by this web site. A third-party financial service provider is used to collect payment for services provided by GH1.
Questionnaires and Surveys
From time to time, we may offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users’ interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
C. Our Use and Disclosure of Information
We use the information we collect about you in order 1) to provide our services, 2) to provide customer service, and 3) to improve our products and services. At your option we use the information you provide to access specific third party services on your behalf and perform the actions that you request us to perform, such as registering a domain. We give access to individually identifiable information about our users only to those employees or agents who require it to fulfill customer service requests.
Disclosure to Third Parties
GH1 will not sell or rent any of your personally identifiable information to third parties. GH1 will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission.
We share information with companies that help us provide the services you request.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you)
Our Contacts with GH1 Customers
We communicate with users via e-mail for billing purposes and to provide requested services such as customer support, and we also communicate by phone to resolve customer complaints. We use your e-mail address to confirm your opening of a GH1 account, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
Internet Address Information
Our server automatically logs basic information such as your IP address. We use your IP address to help diagnose problems with our server and to administer our Web site. We do not use information collected in our logs for any other purpose, nor do we make the information which has been gathered available to any other third party unless ordered to do so by a court of law.
D. Information Security
The security of your GH1 account relies on your protection of your GH1 password. We strongly urge that you never share your GH1 password with anyone. GH1 representatives will never ask you for your password, so any e-mail or other communication requesting your password should be treated as unauthorized and suspicious. If you do share your GH1 password with a third party for any reason, including because the third party has promised to provide you additional services such as script installation, the third party will have access to your account and your Web site, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by contacting us right away as described in Section F below.
E. Accessing and Changing Your Information
You can change any of your personal information, remove specific domains, or close your account by contacting us through one of the methods described in Section F below.
F. Contacting Us
If you have any questions about this privacy statement, GH1s information practices, or your dealings with GH1, you can e-mail GH1@GH1.com , call (850) 912-9112 or write us at the address at the bottom of this web page.